Shipping Policy

Overview

We ship online orders to all 50 states, US military APO/FPO addresses, and many other countries around the world.

With Swifties you can trust that your order will be quickly processed and safely delivered each and every time.

Insured Shipping & Handling

Domestic Orders (USA): 6-10 Business Days

International Shipping:  10-18 Business Days

We are partnered with major carriers around the world and depending on where you are, your order may be shipped by DHL, UPS, FedEx, or your local postal authority.

Most of the time items will arrive earlier! (as we use a high quality tracked shipping method), but on the odd occasion, they may arrive at the time stated (due to reasons out of our control). We can assure you, that we will ALWAYS do our best to make sure that your item(s) arrives as soon as possible for you to enjoy!

Shipping & Handling:

Free shipping: We offer free standard shipping on all orders—no minimum purchase required. Whether you’re buying one item or many, you can enjoy fast, reliable delivery at no extra cost.

Do you ship worldwide?

Yes, we can ship any order worldwide. Bear in mind, that any orders worldwide are liable to Import VAT and Customs Duty if certain limits are exceeded (which we are not accountable for).

Can I track my order?

Yes. You can enter your tracking number on the ‘Track Your Order’ page.

When you place your order, you will receive a Purchase Confirmation email confirming your Order # and purchase details. You can cancel your order or make changes to your shipping information the same day you placed your order by midnight. After 6 hours, your order will be processed for stocking, packing and shipping and this normally takes 2-5 business days. When this is completed, your will receive a Shipping Confirmation email.

Once your order has shipped, we will send you another Shipping Update email with your tracking number. To track your package, simply click on the link provided. Tracking information may not be available for the first couple of days after you receive your Shipping Update email. Several days may pass between package scans. We assure you that this is normal and will not affect your expected delivery date.

We deliver to the following countries: 

1. Australia
2. Austria
3. Belgium
4. Brazil
5. Canada
6. Denmark
7. Finland
8. France*
9. Germany
10. Greece
11. Hong Kong
12. Hungary
13. Ireland
14. Indonesia
15. Israel
16. Italy
17. Japan
18. Kazakhstan
19. Korea
20. Luxembourg
21. Malaysia
22. Mexico
23. Netherlands
24. New Zealand
25. Norway
26. Poland
27. Portugal
28. Russia
29. Saudi Arabia
30. Singapore
31. Spain
32. Sweden
33. Switzerland
34. Thailand
35. United Kingdom**
36. United States

* Packages can be shipped to mainland France with zip codes that start with 01 to 95. However, packages cannot currently be shipped to overseas territories, including Corsica, Guadeloupe, Martinique, French Guiana, Reunion, St. Pierre and Miquelon and Mayotte.

** Packages can be shipped to mainland UK as well as the Channel Islands and the Isle of Man.

Orders that have been “returned to sender”

All customers are responsible for providing an accurate shipping address and monitoring their order(s) while in transit as important updates are often added to the tracking information.

SWIFTIES.online  is not responsible for unsuccessful deliveries to incorrect shipping address provided by the customer on the order page. 

SWIFTIES.online is not responsible when customers fail to accept orders or fail to retrieve orders from the post office that are listed as “Unclaimed”. With that, no refunds, credits or replacements will be issued in these situations.